Industries We Serve
E-Commerce & Retail
Online retailers face significant accessibility compliance requirements, especially under the European Accessibility Act.
Key Requirements:
- EAA compliance for businesses over €2M annual turnover
- Accessible product catalogs and search
- Checkout process accessibility
- Payment gateway compliance
Common Issues We Test For:
- Image-based product displays without alt text
- Complex filtering interfaces that break screen readers
- Inaccessible shopping cart interactions
- Form validation errors not announced to assistive technology
Financial Services
Banks, investment firms, and fintech companies must ensure accessible digital services for all customers.
Key Requirements:
- FCA regulations (UK) and ADA Title III (US)
- Accessible online banking platforms
- Multi-factor authentication accessibility
- Document accessibility (statements, contracts)
Common Issues We Test For:
- Charts and graphs without text alternatives
- Time-out issues during transactions
- Inaccessible CAPTCHA systems
- Complex dashboards with poor keyboard navigation
Healthcare
Healthcare providers and medical platforms must ensure all patients can access critical health information and services.
Key Requirements:
- HIPAA compliance alongside accessibility
- Patient portal accessibility
- Appointment booking systems
- Medical record access
Common Issues We Test For:
- Complex medical forms without proper labels
- Prescription information in inaccessible PDFs
- Telehealth platforms lacking captions
- Appointment calendars that can't be navigated by keyboard
Higher Education
Universities and educational institutions face strict accessibility requirements to ensure equal access to education.
Key Requirements:
- Section 508 (US) and PSBAR (UK) compliance
- Learning management system accessibility
- Course materials and documents
- Student portal and registration systems
Common Issues We Test For:
- Video lectures without captions or transcripts
- Inaccessible course management platforms
- PDFs and PowerPoints lacking structure
- Online testing systems with accessibility barriers
Public Sector
Government agencies and public bodies are legally required to provide accessible digital services to all citizens.
Key Requirements:
- PSBAR (UK) mandatory compliance and audits
- Web Accessibility Directive (EU)
- Section 508 (US federal agencies)
- Accessibility statements required
Common Issues We Test For:
- Complex government forms without proper structure
- Document libraries with inaccessible PDFs
- Service portals lacking keyboard navigation
- Maps and geospatial data without alternatives
SaaS & Technology
Software companies increasingly recognize that accessibility expands their addressable market and improves UX for all users.
Key Requirements:
- VPAT (Voluntary Product Accessibility Template) documentation
- Enterprise client accessibility requirements
- WCAG 2.2 Level AA as industry standard
- API and developer tool accessibility
Common Issues We Test For:
- Custom UI components without ARIA
- Drag-and-drop interfaces lacking keyboard alternatives
- Real-time updates not announced to screen readers
- Color-dependent data visualizations
Travel & Hospitality
Airlines, hotels, and travel platforms must ensure booking systems are accessible under EAA requirements.
Key Requirements:
- EAA transport and accommodation services
- Accessible booking and reservation systems
- Mobile app accessibility
- Customer service portals
Common Issues We Test For:
- Date picker widgets without keyboard access
- Interactive maps lacking text alternatives
- Multi-step booking flows losing context
- Confirmation emails in inaccessible formats